Wildz Casino Experience and Review

 Wildz Casino is really a brand new entry in the Gaming Industry, nonetheless it seems to have all it is needed to become a good one…but… it will not be part of our top list until it will be monitored for at least 6 months. This is our strict policy and there are no discounts.  Let’s check out our Wildz Casino experience.

Licenses

Wildz is a new Casino, and as many of you already know, according to our strict rules, we cannot put it in the TOP LIST if at least 6 months of monitoring have not passed. We are extremely careful when it comes to give suggestions to our beloved readers. 

That’s why it is so important to check all the aspects of the Casino and, of course, the very first thing to check is the license: is the Casino regularly authorised by an official National Gaming Authority? 

Yes, Wildz has been granted a license from Malta Gaming Authority and that means that all the payments methods, security of funds, games software, AML, ADR are compliant with the European laws for the safety of the Players, you. 

ADR

Apart the classic form you can send to the Casino that must reply within 10 days (with the possibility to delay another 10 days)three different methods can be used in case of a dispute between you and Wildz Casino:  

  1. a dispute resolution organisation, Pardee Consulta Ltd, is available to all players in the event they are unsatisfied with issue resolution by Wildz. Pardee Consulta Ltd is a registered company in Malta with registration number C85213, having its registered office at 2B, Victoria Buildings, Triq l-GħenieqNaxxar, Malta, which acts as an independent and third party alternate dispute resolution (“ADR”) service provider and is duly authorized and eligible to handle customer complaints related to gambling. You may forward your complaint to the ADR service provider by filling in the Online Dispute Resolution Form or via email at adr@pardee.eu. 
  1. European customers may also direct complaints to the Online Dispute Resolution (ODR) section of the European Commission. This organization is dedicated to helping European-based consumers and businesses resolve their disputes out-of-court, and can be found hereIf You believe your complaint is relevant to the status of our MGA license, particularly any claims that our conduct is unlawful or conducted in a manner which is not safe, fair, or transparent, you may report your complaint to the Malta Gaming Authority or by emailing directly to support.mga@mga.org.mt. 

 

Game Providers

Who are the software providers used by Wildz Casino? A long list of the major players in the Gaming Industry is available for this Casino: 

  • NetEnt Malta 
  • Evolution Gaming 
  • NYX Digital Gaming 
  • ThunderkickMalta  
  • Play’nGo Malta  
  • Yggdrasil Gaming 
  • PlaytechP.L.C.  
  • MicrogamingEurope  
  • Red Tiger Gaming 
  • Elk Studios

The total amount of Slots, Poker, Table Games, Live Casino is huge. More than 700 games are available at the moment, and Client can have long hours of fun jumping through the different lists divided in easy tags. All of these games come from the best Games Software Developers available today, so the quality of graphics, reliability, lag time are top notch. 

Restricted Territories

Players who are resident in Afghanistan, Curacao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, U.S.A (and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands) or Yemen or any other jurisdiction where your participation would be in conflict with any applicable law or any other rules, CANNOT OPEN AN ACCOUNT.  

Their request will be automatically rejected. 

 

Bonus and Promotions

At Wildz you can receive bonuses in a variety of different ways. Besides the Welcome Bonus you receive upon joining and weekly new bonus promotions, you can win bonuses simply by playing at Wildz and advancing levels. You may receive a bonus when leveling up or when logging in or during gameplay. To advance on your Progress Bar a minimum bet on 0.20 EUR is required. Customers must be subscribed to our offers to benefit from these rewards. 

Players from the following countries are not permitted to receive the Welcome Bonus and/or any deposit bonuses unless otherwise stated: Belarus, India, Thailand, Sri Lanka, Russia, Ukraine and Vietnam. 

All deposit and free cash bonus offers will expire after 24 hours excluding the Welcome Bonus. Once the reward or bonus has been claimed, the player has 60 days to use it or the remainder may be forfeited. 

To advance the Progress Bar, a minimum bet of 0.20 EUR with bonus or real money is required. 

Welcome Bonus

Per the Welcome Bonus, free spins will be allocated as such: 

DAY  SPINS  GAME 
Start  25  Book of Dead 
Day 1  25  Starburst 
Day 2  25  Eastern Emeralds 
Day 3  25  Fire Joker 
Day 4  25  Gonzo’s Quest 
Day 5  25  Vikings go Berzerk 
Day 6  25  Reactoonz 
Day 7  25  Twin Spin 

 A minimum deposit of €10 is required to activate the Welcome Bonus. 

Levels Up

A free level up is awarded, and able to be activated the next day, whenever the customer advances a level through normal gameplay. Only one (1) “next day level up” will be awarded. If a player advances two or more levels in a single day, they will only be awarded one (1) “next day level up.” Claiming a “next day level up” will not trigger another level up the next day. “Next day level ups” can only be won through gameplay. 

CashBack

Another interesting bonus is given at Wildz Casino: Cashback. 

Cashback is only awarded as a percentage of real money bets. Bets using bonus money will not accumulate cashback. 

Cashback is paid in bonus money. Normal bonus money wagering conditions apply. 

A minimum of €1 must be earned for cashback to be applied to your account. 

Cashback is only paid into open accounts. 

EXTRA BONUS: Loyalty+ Cashback. 

Loyalty+ cashback is calculated as follows: (real money + bonus money bets) – (real money + bonus money wins) – bonus granted + (bonus forfeited + bonus auto-forfeited + bonus expired). The weekly cashback period is from Friday 00:00:00 – Thursday 23:59:59 (UTC). 

Loyalty+ cashback is paid in real money. 

A minimum of €1 must be earned for cashback to be applied to your account. 

Cashback is only paid into open accounts. 

Wagering Requirements

REMEMBERWagering requirements are in play with Wildz Casino, and you must be careful when it comes to new promotions or bonuses, because every time the requirements can be different. You must ALWAYS check the T&C applicable.  

STANDARD WAGERING: x35 

The maximum bet allowed when using bonus money is of five EUR (€5) per spin or 0.50 EUR (€0,50) per bet line until all wagering requirements have been fulfilled. 

Live Casino

There are literally dozens of rooms for Live Casino availableFor simplicity, they are split in different sections, according to the game 

All the Live Rooms are provided by Evolution Gaming, one of the best Service Providers in the gaming industryEntering a Live Room is extremely fast and easy, there is virtually no lag and a real croupier is right in front of you. 

 

Deposits and Payouts

Wildz accepts payments made in Euro (EUR). In case your payment account (i.e. your bank account or your eWallet-account) is in a different currency, Wildz, or your bank/eWallet, as the case may be, will accordingly convert the funds to EUR before depositing it to your account. Likewise the funds you withdraw will be sent to you in EUR and Wildz or your bank/eWallet, as the case may be, will convert the funds to your payment account currency. Please note that any exchange premiums are payable by the Player.  

 A lot of options available here and that is really good for Clients. 

 Here below we listed the different methods in a simple table, with the details given by the Casino about both deposits and withdrawals: 

 

Bank Transfer  Deposit & Withdraw  Withdrawal Processing  Minimum Deposit 
Bank Transfer  Both  1-3 banking days  €10 

 

Credit Cards  Deposit & Withdraw  Withdrawal Processing  Minimum Deposit 
VISA  Both  1-3 banking days  €10 
Mastercard  Both  1-3 banking days  €10 

 

E-wallets  Deposit & Withdraw  Withdrawal Processing  Minimum Deposit 
MuchBetter*  Both  Instant  €10 
Skrill  Both  Instant  €10 
Neteller  Both  Instant  €10 
ecoPayz  Both  Instant  €10 

 

Mobile Pay  Deposit Only  Withdrawal Processing  Minimum Deposit 
Zimpler  Deposit  N/A  €10 
Siru  Deposit  N/A  €15 

 

Voucher  Deposit Only  Withdrawal Processing  Minimum Deposit 
CashtoCode  Deposit  N/A  €10 
Paysafecard  Deposit  N/A  €10 

 

REMEMBER: due to AML (Anti Money Laundering) rules, Players are requested to give additional info in case of suspicious activities, and the Wildz team will carry out additional verification procedures for any payout exceeding the equivalent of 1,000 EUR or cumulative withdrawals exceeding 2,000 EUR (or their equivalent under the operational currency) which value can be calculated either on a daily basis taking into account all deposits effected by a customer since the establishment of the business relationship or on the basis of a rolling period of 180 days. 

 

Inactive Account

An inactive account is an account that has not been accessed for 12 months, that has a real money balance. A dormant account is an account that has not been accessed for 30 Months, that has a real money balance.  

Wildz will contact you by email 30 days prior your account becomes inactive and informs about the possible administration fees below. If, after 12 months since last login, Wildz is unable to contact you or no activity on the player account is carried out even after contacting you, Wildz reserves the right to charge a monthly administrative fee of 5 EUR or the equivalent in any other currency. 

Once your account becomes dormant, and Wildz has been unable to get in touch with you, in accordance with the applicable law, may be forced to close your account and transfer your remaining account balance to the MGA or any other relevant gaming authority.  

REMEMBER: To recover your funds from an inactive, closed, blocked or excluded accounts, you MUST contact the Wildz customer support department via email at support@wildz.com. 

Mobile App

No dedicated Mobile Apps are available. You can play from your mobile device logging in from the tablet/phone browser, as the website is optimised for smaller screens. 

Nearly all of the games can be played on mobile devices. Some older Flash-only titles may not work, depending on technical specs of your mobile.  

Customer Support 

 Customer care seems responsive, especially the Live Chat, available 24/7. 

There is FAQs section that you can access at the bottom of the Home Page and telephone number. 

Or you can use the classic way: the old fashioned e-mail at support@wildzcasino.com 

 If you had an experience with the customer support and you want to share with us your thoughts, please do not hesitate to leave a comment here below 

Be a member of our Community and help other fellows with your Wildz Casino experience. 

 We are happy to hear from you! 

  

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