Casumo Casino: Experience and Review

Casumo Casino is a relatively new Online Casino, founded in 2012. 

But in this very short period of time, it has been able to outperform other casinos such as 888 and to become a big player in the Gaming Industry. They claim to be a different type of Casino, so let’s go through all the review and all information we have gathered!

                   

Casumo Casino

4.0/5
100% up to £300

Bonus and Promotions

The main promotion they have is the following: Casumo rewards you with a 100% Welcome Bonus (so you double your money available to play) up to €300 and 20 free spins. 

This Welcome Bonus offer is available to new players who sign up for a Casumo account. Players who make a deposit for the first time on their Casumo account will become eligible to the Welcome Bonus. If you wish to enjoy the Welcome Bonus you have to know the following rules: 

  • Bonus Spins on registration: Only players who register an account for the first time on Casumo will be awarded the Bonus Spins on registration. The 20 Bonus Spins is available only on Book of Dead 
  • Deposit Bonus: Only the first deposit made on accounts shall be eligible to receive the Deposit Bonus. The offer currently consists of a 100% matched deposit bonus up to a maximum bonus of £300. To make it clear: if you deposit £100, you receive a £100 bonus. 

All bonuses and bonus winnings must be wagered 30 times before withdrawal. Plus winnings on any free spins must also be wagered 30 times. The smallest possible deposit is €10. Turnover requirements vary depending on the game. 

Casumo Free Spins

With free spins a customer gets to play for free on a game in the casino with the same chance of winning as when a customer plays with their own money. Winnings on free spins are converted to bonus money and are usually subject to a wagering requirement of 30 times. Free spins must be activated through the account, when a customer is logged in. Once these are activated, the free spins are set off and the particular game will start automatically. 

Other Bonuses

At Casumo you can get a bonus in many different ways. Besides the welcome bonus you receive upon joining and weekly new bonus promotions. Lots of bonuses are given simply by playing at Casumo and advancing in levels. Sometimes you get a bonus when you level up, and sometimes you have a bunch of free spins waiting for you when you log in. Customers must be subscribed to their offers to benefit from these rewards. 

Loyalty Rewards

At Casumo you can collect points by spinning and winning. When you collect enough points to fill your progress bar, you level up with a chance to earn a reward. Rewards are given out in the form of “valuables”, these contain either free spins, deposit bonuses or bonus money. Wagering requirements would apply for any winnings from free spins and for bonus money.  

Wager Bonus

This bonus type is based on a wagering mechanic. Eligible players are shown valuables with specific wagering requirements. Valuables are time-barred (“Promotion Period”) and may be subject to restrictions with regards to the game on which the wagering requirement applies. Only real-money wagering contributes towards the fulfilment of the wagering requirement. Players who wager the minimum amount shown on the valuable during the Promotion Period on the eligible game(s) will receive the corresponding amount shown on the valuable. This valuable can credit Cash, Bonus Spins or Bonus Money. For avoidance of doubt, if the valuable shows “Play £20 and receive £5 bonus”, it means that the player must wager £20 of their deposit balance in order to receive a bonus of £5. 

The promotion period, the eligible game(s) and the amount left to wager will be displayed on the valuable. 

This Casino Bonus type may only be used once during the Promotion Period. Once the Promotion Period is over, the player can no longer make use of the bonus. 

REMEMBER: Most games count towards the wagering requirements, but they are not the same and they do not contribute in the same way for the wagering. You can check here below (potremmo mettere una tendina a scomparsa verticale o “read more”): 

Game  Wagers 
   
Slots  100% 
Blackjack (incl Pontoon and Double Exposure)  0% 
Roulette (all varieties)  0% 
Baccarat (all varieties)  0% 
Video Poker  30% 
Punto Banco  0% 
Oasis Poker  10% 
TXS Hold’em poker  10% 
Casino Hold’em  10% 
All other games  100% 

Casumo Software

Casumo uses many different top notch Gaming Providers to satisfy usability and variety for his Clients. 

Some of them are: 

  • Evolution Gaming 
  • Greentube  
  • MicrogamingEurope   
  • Net Ent 
  • NYX Digital Gaming 
  • Play’nGo   
  • Relax Gaming 
  • Thunderkick  
  • Yggdrasil Gaming 
  • CasumoGames   
  • Oryx Gaming 

 As you can see, Casumo itself has been authorized to create and used games developed by internal department, and that is a good sign of the technical capabilities of the provider.   

 Slots & Games

There not only classic Slots on the website. Players like to have choices at their disposal and Casumo knows it. A lot of classic games are available. Here below you can see a short list of the different games (not Slots) available on the platform: 

 We are sure the aforementioned Games will be highly appreciated by Gamers and they will not be dissatisfied. 

Live Casino

Streaming Casino is the must have today for a Gaming Provider. Live Casino gives you the possibility to enjoy the excitement of a real Casino without moving from your home chair. Roulette, Monopoly, Blackjack, Texas Hold’em, Poker and some extra games can be found on the platform and real croupiers are working in front of you. 

A simple game can be interesting, but do you want to experience the satisfaction of playing live with a real person? 

Deposits and Payouts

Not so many ways compared to others competitors to deposit money here. Here are the main deposit methods: 

  • VISA 
instantly 
  • Mastercard 
instantly 
  • Skrill 
instantly 
  • Neteller 
instantly 
  • All bank deposits 
1-3 business days 
  • Paysafe 
instantly 

 

The minimum withdrawal amount is €10 and there are no withdrawal fees at Casumo. You can use the same method of the last deposit. 

Again we put in a simple table all the options you have: 

Method  Available 
   
VISA  1-5 business days after approval 
Skrill  instantly after approval 
Neteller  instantly after approval 
MuchBetter  instantly after approval 
All banks  1-5 business days after approval 

 

Levels

At Casumo you have a very particular way to get rewards. The more you play, the more you collect points that will move you to the next level. At each new level, you have the chance to win valuables, such as free cash and free spins. Your chances to win better valuables increases with each new level and if you continue to play a whole new planet with new levels will open up eventually.   

Casumo Mobile App

When it comes to mobile app, maybe you already know that gambling is not welcome everywhere in the world, and that applies to software stores too. Android users will never find the Casumo app on the Play Store but they can download it directly from the website of the Provider. Apple users on the contrary can download the app from within the App Store. 

You can deposit and withdraw your money as quickly and easily as you can on the desktop version. The layout is very clear and it is easy to navigate. The number of games is slightly smaller compared to desktop version, but still you have around 200 games to choose from. Classic casino games (Blackjack, Baccarat, Roulette…) are a great addition to the classic slots. 

 You can try all the games for free without the need to register, but of course you cannot win real money until you deposit. EUR AND GBP are the accepted currencies . Customer support is present even on the mobile app through email or live chat.

Licenses

They are regularly licensed by the UK Gambling Commission and The Malta Gaming Authority (MGA). These Authorities check periodically the Online Providers in order to maintain a safe and secure gambling environmentThe Provider is obliged to cover at all times the Players’ account balances. 

Moreover, to safeguard even further the Players, in the “Terms and Conditions” it is clearly stated that a “Complaints and Dispute Resolution Procedure can be done via eCOGRA, the pre-eminent online gaming testing agency, accredited certification body and player protection and standards organization or via the European Commission’s Online Dispute Resolution (ODR) Platform. 

 Customer Support

The FAQs section is quite big and topics answer to the most common issues or doubts that a player can have. In any case there is available even  a dedicated email (hey@casumo.com) and a live chat 24/7. The Team seems to be responsive and quite fast in replying.  

If you had an experience with the customer support and you want to share with us your thoughts, please do not hesitate to leave a comment here below.

We are happy to listen!

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